Shipping Prices & Zones
To view applicable delivery charges, please enter your postcode during the checkout process. The standard shipping fees will be calculated based on your location.
We offer free UK delivery on all natural stone paving, porcelain paving, natural stone walling & cladding, drainage and accessories orders over £700 (exclusions apply).
The free UK delivery does not include any possible optional surcharges like a next-day, named-day or Saturday delivery surcharge and any additional costs related to smaller vehicles being used if there are access issues or restrictions.
Your order will currently be dispatched within 2 working days via a courier booking service. Most mainland deliveries will take approximately 5 working days at the moment. Any exceptions are usually mentioned in the product description.
We can also provide the next-day, Saturday or named-day (Monday-Friday) delivery service if required. These additional charges apply (on top of the standard shipping prices):
Next-Day Delivery + £45
Saturday Delivery + £75
Named-Day Delivery + £45
We do not offer the next-day, Saturday or named-day delivery service for the postcodes mentioned below, for the sample orders and the composite decking, cladding and fencing orders.
The cut-off time for the next-day delivery is 11.45 am!
The next-day delivery means the goods will be delivered on the next working day (not on Saturday, Sunday or a bank holiday). The next-day delivery orders placed on the weekend or the bank holiday will be delivered on the second working day following the weekend or the bank holiday.
Your order will be placed on a delivery booking service, and your local depot will arrange the best day to deliver the goods to you. You will receive tracking details from us once your order has been dispatched; this will contain your tracking reference and local delivery number.
If you need a more specific time slot or any further information regarding your delivery, please give them a call. Your driver will also call 1 hour before delivery.
We may be able to arrange a dedicated vehicle for large orders, which sometimes reduces the carriage cost.
The free natural stone paving, porcelain paving, natural stone walling & cladding, drainage and accessories delivery excludes the following postcodes and areas. The standard shipping rates shown on the checkout page do not apply to these areas. The excluded areas are:
Scottish Highlands (AB, DD, IV1-42, KW1-14, PA20+, PH)
Scottish Islands (HS, KW15-17, IV43-56, ZE)
Isle of Arran, Isle of White, Scilly Islands (KA27-28, PO30-41, TR21-25)
Channel Islands & Isle of Man (GY, JE, IM)
If your delivery address is in the excluded areas mentioned above, a member of our helpline team will contact you before processing your order, should an additional delivery charge apply. Alternatively, don't hesitate to get in touch with our helpline (or use our online chat facility) for further information.
Please, keep in mind that we do our best to deliver the products on the agreed delivery date. Our deliveries are handled by a third-party delivery company, and although we strive to deliver the goods within the provided timeframe, please note that the timeframe is an estimate and not guaranteed. Consequently, we cannot be held accountable for any circumstances beyond our control that may cause a delay in your delivery, or for any damages caused by the third-party delivery company to the customer's property. Please be aware that you are not eligible for any form of compensation from Stone Saver in such cases.
We highly recommend refraining from scheduling any tradesperson or equipment hire until the goods have been delivered to avoid any potential delays due to unforeseen circumstances.
We do not deliver to Northern Ireland (BT postcodes)!
If you have any questions about your delivery, call us on 020 7167 9854 or contact us at dispatch@stonesaver.co.uk.